Effective Date: 01 july 2025

Welcome to Khan Masala (“we”, “our”, “us”). These Terms & Conditions govern your use of our website www.khanmasala.com and the purchase of our products.

1. Business Information

Khan Masala is a proprietorship business based in Bhopal, Madhya Pradesh, dealing in packed food spices and ready-to-cook products.

2. Use of Website

By using our website or placing an order, you agree to be bound by these terms. You must be at least 18 years of age or have the supervision of a guardian to make purchases.

3. Product Information

We strive to ensure all product descriptions and images are accurate. However, colors and appearance may vary slightly due to lighting and screen differences.

4. Pricing & Payment

All prices are inclusive of applicable taxes. We accept secure payments via Razorpay, including UPI, cards, wallets, and net banking.

5. Orders & Cancellations

• Orders can be canceled before shipping only.

• In case of out-of-stock items or order issues, we reserve the right to cancel and refund.

6. Shipping & Delivery

We deliver across India via reputed courier partners. Delivery time may vary depending on location. Shipping details are provided at checkout.

7. Return & Refund

Returns are accepted only in the case of:

• Wrong product received

• Damaged product received

Return requests must be raised within 24 hours of delivery. Read our Return & Refund Policy for more details.

8. Intellectual Property

All content on this site—including logo, packaging, designs, and product names—is the property of Khan Masala and protected under applicable IP laws.

9. Limitation of Liability

We are not responsible for any allergic reactions or health issues caused by the consumption of our products. Please read the ingredient list carefully.

10. Changes to Terms

We reserve the right to update these terms at any time without prior notice.

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